RFP QuestBeta
OpenStage · planning

Rotherham Borough Council

Customer Experience Platform

Software & IT SystemsCPV 48000000
ValueValue not published
Deadline
Published18 Jun 2025
RegionNationwide
Who to contact
procurement.corporate@rotherham.gov.uk

The procurement contact named on the official notice.

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The brief

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents.

This notice forms part of a market research exercise aimed at assessing current market capabilities and understanding whether potential suppliers are able to meet the Council's requirements as outlined in a Request for Information (RFI) document.

Organisations that believe they can meet these requirements and are willing to share relevant insights or information that may assist the Council in shaping its approach are invited to complete the RFI via the YORtender portal at www.yortender.co.uk.

Key requirements

What the supplier must deliver

01

Rotherham Metropolitan Borough Council ("the Council") is

Rotherham Metropolitan Borough Council ("the Council") is seeking to engage with solution providers who can support their strategic vision of delivering a customer experience that is engaging, accessible, and efficient for all residents.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Rotherham Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads Rotherham Borough Council’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

Source & provenance
OCID
ocds-h6vhtk-054f5a
Stage
planning · Planning
Source
Find a Tender
Buyer ref
033460-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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