RFP QuestBeta
OpenStage · award

Translink

P-3271 IT Hardware Maintenance and Support Services

ValueValue not published
Deadline
Published22 Jun 2026
RegionNationwide
Who to contact
procurement@translink.co.uk

The procurement contact named on the official notice.

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The brief

Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a.

Hardware maintenance (physical servers, SAN/NAS, client devices eg laptops, desktops, and printers) b.

Out of hours support (break / fix SLA for physical servers - 24 hours per day, 7 days per week, with a 4 hour response, 4 hour fix agreement). c.

Business continuity services and testing d.

Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management.)

Key requirements

What the supplier must deliver

01

Translink is seeking to appoint a single

Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a.

02

Out of hours support (break / fix

Out of hours support (break / fix SLA for physical servers.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Translink, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-056734
Stage
award · Awarded
Source
Find a Tender
Buyer ref
058310-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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