RFP QuestBeta
OpenStage · tender

Southend-on-Sea City Council

The provision of a legal case management system

Software & IT SystemsCPV 48170000
Value£240k
Deadline
Published4 Aug 2025
RegionNationwide
Who to contact
procurementops@southend.gov.uk

The procurement contact named on the official notice.

Contract value in context
£240ktotal contract value
median £91k
this tender£0£1.1m

This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

Southend-on-Sea City Council is looking to appoint a suitable Supplier to provide a case management system to support the functionality required by the legal team to manage their day-to-day workload and case management requirements.

The system will need to be able to facilitate the transactions needed for all of the required services.

The legal teams in Southend-on-Sea City Council that will use the system cover the following areas within the Council Commercial and regulatory, adult and children's Social Care, Property, Planning, highways and land charges.

The provision of this system is to ensure efficiency and provide an effective process to enable electronic management of case work in the legal team and will ideally be cloud based.

The system will need to provide the legal teams an end-to-end case management system for all legal work.

This will include functionality to time record and securely hold data and aid the service to become a predominantly paperless service.

The system will need to provide consistent and standardised best practice work processes, prefilled templates, documentation and automation and enable effective case management from receiving instructions to completing matters.

The system will also need to have the ability to pull a wide range of reports for various tasks and processes.

Key requirements

What the supplier must deliver

01

Southend-on-Sea City Council is looking to appoint

Southend-on-Sea City Council is looking to appoint a suitable Supplier to provide a case management system to support the functionality required by the legal team to manage their day-to-day workload and case management requirements.

02

The system will need to be able

The system will need to be able to facilitate the transactions needed for all of the required services.

03

The provision of this system is

The provision of this system is to ensure efficiency and provide an effective process to enable electronic management of case work in the legal team and will ideally be cloud based.

04

The system will need to provide

The system will need to provide the legal teams an end-to-end case management system for all legal work.

05

The system will need to provide consistent

The system will need to provide consistent and standardised best practice work processes, prefilled templates, documentation and automation and enable effective case management from receiving instructions to completing matters.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Southend-on-Sea City Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-056c33
Stage
tender · Open
Source
Find a Tender
Buyer ref
045606-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

Assembling the market network…

Southend-on-Sea City Council’s tender network

Assembling the network…

Also open now

Similar open tenders

Back Office Parking Management System

The Mayor and Commonalty and Citizens of the City of London

Closes 17 Aug 2026Community Services
£500kValue

Finance Management Systems

BELIEVE HOUSING LIMITED

Closes 3 Sept 2026IT Services
£1.5mValue