CFRS Critical Mobilising System & Equipment Support SLA
This sits in the lower-middle of the Security, Defence & Safety Equipment band — a mid-scale opportunity. Based on 4,182 valued Security, Defence & Safety Equipment tenders in our corpus.
This contract covers the provision of critical maintenance and out of hours support for the alerting and mobilising technologies across all of Cornwall’s 31 Fire Stations and 9x Remote Sites, including Fire HQ.?
This includes bespoke fire equipment and technology that are critical to the fire service incident response management capability that ensures the right resources are mobilised as quickly as possible to the correct location.?To include: • Fire Station – Alerting and mobilising equipment – hardware and software issues, • GD92 / MG4 Principles (Emergency Communications Protocol) • (Fire Service) Firecoder installation/swap-outs using appropriate configuration files. • Power Supply Unit failures, testing and swap-outs • (Fire Service) RPT1102 Transmitter Programming, testing and swap-outs • 4g bearer alerting support, break/fix, e.g.
Cradlepoints (IBR1700) faults/fixes • Airwave Radio ‘Plug and Play’ across various SAN equipment.
E.g.
SAN J • 70x Win11 Ruggedized Win11 Mobile Data Terminals used across the services vehicle fleet. • Diagnostics and support for bespoke fire service risk management software that underpin the services incident operations.
E.g.
Airbus SafeCommand • Provide triage support in collaboration with Critical Control for 1st and 2nd line diagnostics • Coodinate PAT Testing of the alerting equipment across all 31 fire stations and 9 remote sites.
Due to the nature of the work we need the suppliers to be local to Cornwall.
What the supplier must deliver
This contract covers the provision of critical
This contract covers the provision of critical maintenance and out of hours support for the alerting and mobilising technologies across all of Cornwall’s 31 Fire Stations and 9x Remote Sites, including Fire HQ.?.
Power Supply Unit failures, testing and swap-outs
Power Supply Unit failures, testing and swap-outs.
4g bearer alerting support, break/fix, e.g
4g bearer alerting support, break/fix, e.g.
Diagnostics and support for bespoke fire service
Diagnostics and support for bespoke fire service risk management software that underpin the services incident operations.
Provide triage support in collaboration with Critical
Provide triage support in collaboration with Critical Control for 1st and 2nd line diagnostics.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-0589c2
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 049485-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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