RFP QuestBeta
OpenStage · planning

Clarion Housing Group

Alarm Monitoring Service

Business ServicesCPV 79711000
Value£3.6m
Deadline
Published18 Sept 2025
RegionNationwide
Who to contact
Michelle Saunders
michelle.saunders@clarionhg.com

The procurement contact named on the official notice.

Contract value in context
£3.6mtotal contract value
median £66k
this tender£0£3.9m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

The key objectives of this contract are to provide successfully: A call monitoring / handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd.

An ARC platform enabling the supplier’s Operators to communicate with our residents via our analogue and digital TEC equipment.

An appropriate response to calls emanating from communal systems (e.g. fire alarm systems, door entry systems and lifts).

An out of hours repairs handling service.

Please use the link below to express your interest. https://atamis-clarionhousing--prospend.vf.force.com/apex/CS_ContractPage?filters=&page=1&Preview=Yes&searchStr=&SearchType=Projects&sortStr=Alphabetical&uid=a1MWT000002549t2AA&sfdcIFrameOrigin=https%3A%2F%2Fatamis-clarionhousing.lightning.force.com

Key requirements

What the supplier must deliver

01

The key objectives of this contract are

The key objectives of this contract are to provide successfully: A call monitoring / handling service certified by the TEC Service Association Quality Standards Framework (QSF) as determined by the TEC Quality Ltd.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-059cf8
Stage
planning · Planning
Source
Find a Tender
Buyer ref
057642-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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