RFP QuestBeta
OpenStage · planning

Torbay Council

COR25119 Telephony Services - Expression of Interest

Telecoms & PostCPV 64215000
Value£400k
Deadline
Published19 Sept 2025
RegionNationwide
Who to contact
Clare Farquhar
clare.farquhar@torbay.gov.uk
+44 1803208514

The procurement contact named on the official notice.

Contract value in context
£400ktotal contract value
median £200k
this tender£0£7.9m

This sits in the upper-middle of the Postal & Telecommunications band — a substantial contract for the sector. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.

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The brief

Torbay Council is seeking a provider delivering a new telephony system for the entire council.

From April 2027 at the latest, Torbay Council are exploring a new internal telephony system across its entire estate and its wholly owned Company, SWISCo Ltd.

This will need to be installed, set up and tested before that start date to ensure it is ready to go live at the point of switchover.

Alongside this, a fully featured contact centre will need to be acquired.

The contract dates provided are an estimated time period and may change following this expression of interest.

Key requirements

What the supplier must deliver

01

This will need to be installed, set

This will need to be installed, set up and tested before that start date to ensure it is ready to go live at the point of switchover.

02

Alongside this, a fully featured contact centre

Alongside this, a fully featured contact centre will need to be acquired.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Torbay Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-059e5c
Stage
planning · Planning
Source
Find a Tender
Buyer ref
058220-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Postal & Telecommunications

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