RFP QuestBeta
ClosedStage · planning

Stoke on Trent City Council

Strategic Partner - Target Operating Model for Digitisation

Business ServicesCPV 72220000
Value£100k
Deadline17 Oct 2025
Published3 Oct 2025
RegionNationwide
Timeline
Published 3 Oct 2025ClosedCloses 17 Oct 2025
Who to contact
categorymanagement@stoke.gov.uk

The procurement contact named on the official notice.

Contract value in context
£100ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

This procurement will follow a two-stage process under a below-threshold open competition.

Stage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability.

Shortlisted suppliers will then be invited to submit a full tender response in Stage 2.

Engagement of a strategic partner to co-develop and implement a comprehensive Target Operating Model (TOM) for business support and administrative functions across the organisation.

The initiative will focus on streamlining internal operations, reducing manual processing, and modernising service delivery through ethical and effective use of automation.

The partner would be engaged in 2 phases; to review and identify the opportunities and then to support the deployment of relevant technology into the organisation.

The outcome expected in the first phase would be a target operating model identifying where AI and digital could automate processes or services.

Key requirements

What the supplier must deliver

01

Engagement of a strategic partner to co-develop

Engagement of a strategic partner to co-develop and implement a comprehensive Target Operating Model (TOM) for business support and administrative functions across the organisation.

02

The partner would be engaged in 2

The partner would be engaged in 2 phases; to review and identify the opportunities and then to support the deployment of relevant technology into the organisation.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-05a84e
Stage
planning · Planning
Source
Find a Tender
Buyer ref
062329-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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