Ticketing and Membership Systems Services 2025
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems.
This platform is one of BFI’s business critical systems and is used to support a number of different ‘What’s On’ digital services.
It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond.
The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues.
It needs to be robust and scalable during peak sales periods (something that has been an issue in the past).
The new system will integrate with other services within the wider ecosystem and support the ongoing digital programme experience and content management system workstreams The Contract shall be awarded for 3 years with an option to extend for up to 7 years.
What the supplier must deliver
This procurement is for the implementation
This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems.
This platform is one of BFI’s business
This platform is one of BFI’s business critical systems and is used to support a number of different ‘What’s On’ digital services.
It is essential that we test
It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond.
The new platform needs to meet user
The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues.
It needs to be robust and scalable
It needs to be robust and scalable during peak sales periods (something that has been an issue in the past).
Derived from the notice text — always confirm against the original documents.
Make the case to bid
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- OCID
- ocds-h6vhtk-05a8ee
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 062598-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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