DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS
Consumer confidence in drinking water
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Research aims One of DWI’s core objectives is to protect and promote public confidence in the quality and safety of drinking water.
Recent political, media and environmental pressures have highlighted the need for a robust evidence base to better understand what drives public perception in this space and what DWI’s role should be in communicating risk and assurance.
This research will investigate the factors influencing consumer confidence in drinking water in England and Wales, and how DWI’s communications strategy might evolve to effectively support its statutory and non-statutory responsibilities.
It will help answer questions such as: • What are the public’s current views on drinking water quality? • What drives or reduces trust in drinking water specifically, independent of broader industry issues? • What role can or should DWI play in informing, reassuring and correcting public narratives?
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What the supplier must deliver
Recent political, media and environmental pressures have
Recent political, media and environmental pressures have highlighted the need for a robust evidence base to better understand what drives public perception in this space and what DWI’s role should be in communicating risk and assurance.
This research will investigate the factors influencing
This research will investigate the factors influencing consumer confidence in drinking water in England and Wales, and how DWI’s communications strategy might evolve to effectively support its statutory and non-statutory responsibilities.
What role can or should DWI play
What role can or should DWI play in informing, reassuring and correcting public narratives?.
Derived from the notice text — always confirm against the original documents.
Make the case to bid
Reveal who to approach at DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS, and generate a go-to-market strategy from their news, accounts and people.
- OCID
- ocds-h6vhtk-05a9cf
- Stage
- tender · Open
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- Buyer ref
- 062983-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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