UNITED UTILITIES WATER LIMITED
Salesforce Renewal
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
The contracting authority currently operates a Salesforce Customer Relationship Management (CRM) platform that underpins key business processes.
Salesforce holds exclusive intellectual property rights over its proprietary CRM Platform and associated services.
No other supplier can provide access to or support for the Salesforce ecosystem.
This proposed renewal includes continued support, integration and growth of our existing Salesforce implementation.
Engaging a new supplier would result in the contracting authority receiving goods or services that are incompatible with the existing Salesforce platform, creating disproportionate technical difficulties and incompatibility in operation and maintenance.
The estimated value has been updated to reflect the agreed scope of the services.
What the supplier must deliver
No other supplier can provide access
No other supplier can provide access to or support for the Salesforce ecosystem.
This proposed renewal includes continued support, integration
This proposed renewal includes continued support, integration and growth of our existing Salesforce implementation.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-05ac2d
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 069877-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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