RFP QuestBeta
ClosedStage · tender

Durham County Council

002360 - Single Person Discount (SPD) Monitoring Service Review

Business ServicesCPV 66171000
Value£104k
Deadline24 Nov 2025
Published20 Oct 2025
RegionNationwide
Timeline
Published 20 Oct 2025ClosedCloses 24 Nov 2025
Who to contact
corporate.procurement@durham.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

https://www.open-uk.org/ 002360 - Single Person Discount (SPD) Monitoring Service Review Project # OPEN20251729

The submission route named on the official notice.

Contract value in context
£104ktotal contract value
median £150k
this tender£0£4.7m

This sits in the lower-middle of the Financial & Insurance Services band — a mid-scale opportunity. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

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The brief

Previously a simple form was completed where the customer signs to confirm they are the only resident adult liable for Council Tax, before SPD is awarded.

Whilst this option is still available to customers, from 2017 they can also complete an intelligent online open channel form that transfers to Durham County Council's (DCC) council tax system and automatically updates the liability awarding the discount.

This has removed the need for any manual intervention from DCC Awards Officers.

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Source & provenance
OCID
ocds-h6vhtk-05cf8c
Stage
tender · Open
Source
Find a Tender
Buyer ref
066623-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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