RFP QuestBeta
Awarded · ResultStage · award

NORTHUMBRIAN WATER LIMITED

Customer Research and Engagement

Value£1.0m
Awarded3 Mar 2026
Published17 Mar 2026
RegionNationwide
Outcome — awarded
Qa Research + 5 more
Awarded value£1.0m
Award date3 Mar 2026

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
michael.gibson@nwl.co.uk

The procurement contact named on the official notice.

The brief

NWL are looking for a supplier who can provide customer research and engagement and supporting consultancy services.

In main this is to support Price Review 2029 (PR29).

The plan will cover the services we will provide from 2030.

The contract term will be four years, starting on the 1 April 2026.

Key requirements

What the supplier must deliver

01

NWL are looking for a supplier who

NWL are looking for a supplier who can provide customer research and engagement and.

02

In main this is to support Price

In main this is to support Price Review 2029 (PR29).

03

The plan will cover the services we

The plan will cover the services we will provide from 2030.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at NORTHUMBRIAN WATER LIMITED, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-05e2a8
Stage
award · Awarded
Source
Find a Tender
Buyer ref
024283-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

NORTHUMBRIAN WATER LIMITED’s tender network

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