RFP QuestBeta
ClosedStage · tender

NHS South East London Integrated Care Board

SEL ICB - 111 IUC Contract

HealthcareCPV 85100000
Value£106.8m
Deadline9 Mar 2026
Published12 Jan 2026
RegionNationwide
Timeline
Published 12 Jan 2026ClosedCloses 9 Mar 2026
Who to contact
Kieran James Paterson
kieran.james-paterson@nhs.net

The procurement contact named on the official notice.

Contract value in context
£106.8mtotal contract value
median £380k
this tender£0£115.4m

This is a large award for Health & Social Care — above three-quarters of comparable contracts. Based on 32,734 valued Health & Social Care tenders in our corpus.

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The brief

South East London (SEL) Integrated Care Board (ICB) is seeking to procure a new NHS 111 service for SEL.

The service will be procured in eight Lots: one call handling service, six in-hours Integrated Delivery Units (one per borough) and one out-of-hours Integrated Delivery Unit.

The 111 clinical assessment aspect of the service will be delivered via the Integrated Delivery Units both at a local and SEL level.

Interested providers may bid for between one and eight Lots.

SEL ICB is seeking collaborative and innovative providers that will ensure the holistic needs of its patients are provided for as close to home as possible, working in tandem with local Integrated Neighbourhood Teams.

The combined service offering of the eight Lots must be individually and mutually resilient.

The contracts will start on the 1st April 2027 and run for 3 years with the option to extend for a further 2 years at the sole discretion of the Authority.

The five-year financial envelope for each Lot is as follows: Lot 1: Call Handling - £56,112,000 Lot 2: Bexley in hours IDU - £1,698,000 Lot 3: Bromley in hours IDU - £2,394,000 Lot 4: Greenwich in hours IDU - £2,394,000 Lot 5: Lambeth in hours IDU - £2,572,000 Lot 6: Lewisham in hours IDU - £2,832,000 Lot 7: Southwark in hours IDU - £2,634,000 Lot 8: SEL out of hours IDU - £36,199,000

Key requirements

What the supplier must deliver

01

South East London (SEL) Integrated Care Board

South East London (SEL) Integrated Care Board (ICB) is seeking to procure a new NHS 111 service for SEL.

02

The service will be procured in eight

The service will be procured in eight Lots: one call handling service, six in-hours Integrated Delivery Units (one per borough) and one out-of-hours Integrated Delivery Unit.

03

The 111 clinical assessment aspect of

The 111 clinical assessment aspect of the service will be delivered via the Integrated Delivery Units both at a local and SEL level.

04

SEL ICB is seeking collaborative and innovative

SEL ICB is seeking collaborative and innovative providers that will ensure the holistic needs of its patients are provided for as close to home as possible, working in tandem with local Integrated Neighbourhood Teams.

05

The combined service offering of the eight

The combined service offering of the eight Lots must be individually and mutually resilient.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-05ec28
Stage
tender · Open
Source
Find a Tender
Buyer ref
002188-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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