RFP QuestBeta
OpenStage · award

Tamworth Borough Council

QQ25/019 Provision of an Out of Hours Repairs Call Centre

ValueValue not published
Deadline
Published29 May 2026
RegionNationwide
Who to contact
procurement@tamworth.gov.uk

The procurement contact named on the official notice.

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The brief

Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law.

The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.

Key requirements

What the supplier must deliver

01

Tamworth Borough Council requires a qualified

Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law.

02

The OOH service is a critical safety

The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Tamworth Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-05f775
Stage
award · Awarded
Source
Find a Tender
Buyer ref
050864-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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Tamworth Borough Council’s tender network

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