RFP QuestBeta
OpenStage · award

Financial Ombudsman Service Limited

User Acceptance Testing Software

Value£37k
Deadline
Published9 Jan 2026
RegionNationwide
Who to contact
procurement.enquiries@financial-ombudsman.org.uk

The procurement contact named on the official notice.

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The brief

The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form.

The software enables FOS to test digital products with a diverse user base, identifying pain points and ensuring accessibility before full-scale development or launch.

This approach reduces the risk of costly post-launch changes and supports the delivery of user-centric, compliant digital services.

Value - £37,330.94 (excluding VAT).

12 month renewal.

Key requirements

What the supplier must deliver

01

The User Acceptance Testing Software has been

The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Reveal who to approach at Financial Ombudsman Service Limited, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-060291
Stage
award · Awarded
Source
Find a Tender
Buyer ref
001760-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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