Strategic Digital Partner for Website and Mobile Applications
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android.
This platform is central to delivering ferry services, customer communications, and operational support.
The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics.
It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac’s Digital North Star roadmap, which aims to create a seamless, data-driven customer experience.
CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac’s governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control.
The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac’s long-term digital vision.
What the supplier must deliver
This platform is central to delivering ferry
This platform is central to delivering ferry services, customer communications, and operational support.
The current solution is built on Umbraco
The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics.
CalMac now seeks a strategic digital partner
CalMac now seeks a strategic digital partner to provide:.
Ongoing support and maintenance of the existing
Ongoing support and maintenance of the existing platform.
Capability to deliver future integrations and innovation
Capability to deliver future integrations and innovation through structured change control.
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Make the case to bid
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- OCID
- ocds-h6vhtk-0613f4
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 008846-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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