RFP QuestBeta
OpenStage · planning

Norfolk County Council

Technology Enabled Care

HealthcareCPV 33000000
ValueValue not published
Deadline
Published6 Mar 2026
RegionNationwide
Who to contact
sourcingteam@norfolk.gov.uk

The procurement contact named on the official notice.

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The brief

Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care.

NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote independence, and deliver person‑centred, strengths‑based support, shifting the focus from providing long-term care packages to providing solutions that improve outcomes for residents.

The new service will support residents, through the use of technology, to stay independent in the place they call home.

The requirement of the Provider will be to deliver a scalable service for the provision of TEC, Virtual Care, monitoring and community alarms, including an Alarm Receiving Centre (ARC).

The service will include all aspects of the end-to-end process of sourcing, ordering, installation, and maintenance, through to removal and reuse/recycling of equipment.

The ARC service will provide both a reactive and proactive alarm monitoring service and include a full range of data services.

Key requirements

What the supplier must deliver

01

The new service will support residents, through

The new service will support residents, through the use of technology, to stay independent in the place they call home.

02

The requirement of the Provider will

The requirement of the Provider will be to deliver a scalable service for the provision of TEC, Virtual Care, monitoring and community alarms, including an Alarm Receiving Centre (ARC).

03

The ARC service will provide both

The ARC service will provide both a reactive and proactive alarm monitoring service and include a full range of data services.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-066414
Stage
planning · Planning
Source
Find a Tender
Buyer ref
020355-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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