RFP QuestBeta
ClosedStage · tender

Cornwall Council

Carers Support Service

HealthcareCPV 85000000
Value£20.1m
Deadline26 Apr 2026
Published16 Mar 2026
RegionNationwide
Timeline
Published 16 Mar 2026ClosedCloses 26 Apr 2026
Who to contact
Celia Penhaligon
celia.penhaligon@cornwall.gov.uk
+44 1872323265

The procurement contact named on the official notice.

Contract value in context
£20.1mtotal contract value
median £380k
this tender£0£21.8m

This is a large award for Health & Social Care — above three-quarters of comparable contracts. Based on 32,734 valued Health & Social Care tenders in our corpus.

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The brief

Cornwall Council and NHS Cornwall & Isles of Scilly ICB seek to procure an all-age, family focused, place-based and preventative Carers Support Service starting 1 July 2026.

The Service will deliver a place-based, whole-family model aligned to Integrated Neighbourhood Teams, combining: · Core Carers Service: Community based Carer Advisors providing preventative support and access to information, advice and tailored support including assessments of need and personal budgets. · Specialist Services: Dedicated provision for young carers, parent carers, carers of people with mental health support needs and support for people living with Dementia and their carers. · Community Development: Managed through the Carer’s Prevention and Innovation Fund to build local capacity and pilot new initiatives.

This procurement relates to the delivery of the Carers Support Service (formerly referenced during early market engagement as the Informal Carers Support Service).

Lotting structure: • Lot 1: Core Carers Service • Lot 2: Young Carers • Lot 3: Parent Carer Specialist Advisor • Lot 4: Mental Health Carer Specialist Advisor • Lot 5: Specialist Dementia Service Suppliers may bid for one or more Lots.

The model focuses on prevention and early intervention, reducing crisis demand and ensuring carers of all ages are supported through information, advice, training, and statutory assessments where required.

Tender Submission Deadline: 12:00 on 26 April 2026.

The Procurement will follow the open procedure under section 20(2)(a) of the Procurement Act 2023 as a Light Touch Contract under section 8 and Schedule 1.

Estimated value: £20,149,267 over a maximum 7-year term (initial 3 years + 2 + 1 + 1 extensions).

Additional Information: - The contract will include a clause allowing Commissioners to increase the Prevention and Innovation Fund annually, subject to budget availability and strategic alignment, without constituting a material change. - All funding ring-fenced from the Carers Pooled Fund will be used for the benefit of Carers. - The service will operate under an overarching partnership agreement to ensure a seamless offer for Carers. - A Supplier Information session will be held via Microsoft teams at 2pm on 19 March 2026.

Joining details are provided within the tender documents.

The session will include an overview of the procurement process.

Please note: There will be no opportunity to ask questions during the session.

Presentation materials will be made available to all Suppliers via the Portal after the session.

Key requirements

What the supplier must deliver

01

Cornwall Council and NHS Cornwall & Isles

Cornwall Council and NHS Cornwall & Isles of Scilly ICB seek to procure an all-age, family focused, place-based and preventative Carers Support Service starting 1 July 2026.

02

The Service will deliver a place-based, whole-family

The Service will deliver a place-based, whole-family model aligned to Integrated Neighbourhood Teams, combining:.

03

Core Carers Service: Community based Carer Advisors

Core Carers Service: Community based Carer Advisors providing preventative support and access to information, advice and tailored support including assessments of need and personal budgets.

04

Specialist Services: Dedicated provision for young carers

Specialist Services: Dedicated provision for young carers, parent carers, carers of people with mental health support needs and support for people living with Dementia and their carers.

05

This procurement relates to the delivery

This procurement relates to the delivery of the Carers Support Service (formerly referenced during early market engagement as the Informal Carers Support Service).

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-066b85
Stage
tender · Open
Source
Find a Tender
Buyer ref
023726-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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