Provision of an Out of Hours Repair Call Handling Service
The procurement contact named on the official notice.
The submission route named on the official notice.
This sits in the upper-middle of the Radio, TV & Communications Equipment band — a substantial contract for the sector. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.
The Group intends to establish a contract with suitably qualified and experienced Service Provider for the provision of Services based on the Most Advantageous Tender.
The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations.
It is anticipated the volume of calls will be approximately but not limited to 23,000 calls annually (this is an estimation and not guaranteed volume).
This estimate is based on current stock levels however, it is the Groups ambition to build 4,500 homes in the next 5 years.
The Group are committed to providing excellent customer service and it is essential that the successful Tenderer understands the needs of our customers.
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- OCID
- ocds-h6vhtk-067685
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 028520-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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