Private Medical Benefits Administrator
The procurement contact named on the official notice.
Access to the procurement documents is restricted. Suppliers wishing to participate in this procurement must be registered on SAP Ariba. https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL Once registered, suppliers should notify TfL of their interest in the opportunity by contacting chrisstratton@tfl.gov.uk and providing their organisation name and Ariba Supplier ID. TfL will then add the supplier to the relevant Ariba Sourcing Event, enabling access to the procurement documents and participation in the tender process. All communication must be conducted via the Ariba portal. Applications or, where applicable, tenders must be submitted to the above-mentioned address
The submission route named on the official notice.
This is a large award for Financial & Insurance Services — above three-quarters of comparable contracts. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.
Transport for London (TfL) is seeking to procure an Administrator for its Private Medical Benefit under new contract commencing on the 1 April 2027.
The contract will run for an initial three-year period with an option to extend for a further two years (1+1), at TfL's sole discretion.
The Administrator will be expected to manage the Private Medical Benefit on behalf of TfL, including assessing claims and paying treatment costs.
The scheme is currently financed via a trust with c.
7,100 employees and their eligible dependants.
TfL does not guarantee any minimum number of Scheme Members or volume of activity under the contract.
The administration service is of critical importance to TfL.
The successful Administrator will be expected to deliver high quality service to both TfL and the Scheme Members, including an efficient claims process, responsive member helpline and proactive account management support.
TfL is seeking an Administrator that can effectivley procure and manage medical treatment spend while supporting positive member outcomes.
The selected provider should be able to demonstrate robust cost control capabilities and experience of managing claims spend through appropriate treatment pathways.
This includes the use of mechanisms such as direct access to musculoskeletal services and open referral networks, which form part of the benefit design and help deliver an effective claims journey whilst controlling costs.
Bidders must also demonstrate their ability to manage the implementation and transition of the scheme effectively, ensuring continuity of service and minimal disruption to TfL and Scheme Members.
The estimated contract value stated within this notice is based on the anticipated administration fees and stop-loss insurance premiums over the maximum potential contract term of five years.
The estimated value stated in this notice reflects projected administration fees and stop loss insurance premiums across the maximum potential five year contract term.
The stated value is indicative only and should not be interpreted as a guarantee of contract spend, supplier revenue or membership levels during the term of the contract.
What the supplier must deliver
The Administrator will be expected to manage
The Administrator will be expected to manage the Private Medical Benefit on behalf of TfL, including assessing claims and paying treatment costs.
The successful Administrator will be expected
The successful Administrator will be expected to deliver high quality service to both TfL and the Scheme Members, including an efficient claims process, responsive member helpline and proactive account management support.
The selected provider should be able
The selected provider should be able to demonstrate robust cost control capabilities and experience of managing claims spend through appropriate treatment pathways.
This includes the use of mechanisms such
This includes the use of mechanisms such as direct access to musculoskeletal services and open referral networks, which form part of the benefit design and help deliver an effective claims journey whilst controlling costs.
Bidders must also demonstrate their ability
Bidders must also demonstrate their ability to manage the implementation and transition of the scheme effectively, ensuring continuity of service and minimal disruption to TfL and Scheme Members.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-0684e8
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 068249-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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