RFP QuestBeta
OpenStage · award

Trafford Council

Unified Communications and Contact Centre

Telecoms & PostCPV 64200000
ValueValue not published
Deadline
Published23 Apr 2026
RegionNationwide
Who to contact
Andrew Bottomley
andrew.bottomley@star-procurement.gov.uk

The procurement contact named on the official notice.

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The brief

Procurement of an up-to-date unified communications technology / contact centre system to replace current telephony solution.

Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Key requirements

What the supplier must deliver

01

Unified Communications (UC) is a single platform

Unified Communications (UC) is a single platform that will consolidate the council's telephony and communication requirements into one single platform including contact centre, voice, video, data, chat, presence, and integration into the MS teams telephony platform.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Trafford Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-06898a
Stage
award · Awarded
Source
Find a Tender
Buyer ref
037051-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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