RFP QuestBeta
OpenStage · award

British Council

Mystery Shopping Services

ValueValue not published
Deadline
Published3 Jun 2026
RegionNationwide
Who to contact
Wai Shan Kwan
WaiShan.Kwan@britishcouncil.org

The procurement contact named on the official notice.

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The brief

The Governance & Compliance function seeks to obtain the most effective and efficient Mystery Shopper services provider to delivery Mystery Shopping Services (compliance audits) of all British Council IELTS for United Kingdom Visas and Immigration (UKVI) global network of exam centres.

The programme is intended to measure the experience and security when applying for, registering, and attending an IELTS written and speaking test.

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Source & provenance
OCID
ocds-h6vhtk-0689fe
Stage
award · Awarded
Source
Find a Tender
Buyer ref
052484-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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