RFP QuestBeta
ClosedStage · tender

Rossendale Borough Council

Rossendale Resettler Support and Signposting Service (LRSSS)

HealthcareCPV 85311000
Value£120k
Deadline29 May 2026
Published21 May 2026
RegionNationwide
Timeline
Published 21 May 2026ClosedCloses 29 May 2026
Who to contact
kevinfentonclough@rossendalebc.gov.uk

The procurement contact named on the official notice.

Contract value in context
£120ktotal contract value
median £380k
this tender£0£16.5m

This sits in the lower-middle of the Health & Social Care band — a mid-scale opportunity. Based on 32,734 valued Health & Social Care tenders in our corpus.

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The brief

Rossendale Borough Council is seeking tenders from suitably experienced and qualified providers to deliver the Rossendale Resettler Support and Signposting Service (LRSSS).

The Service will provide free, accessible, in‑person support and signposting to refugees, asylum seekers, evacuees and other individuals who have arrived in Rossendale through forced migration routes.

The Service will support service users with a wide range of issues including, but not limited to, economic inclusion, digital inclusion, housing, healthcare, education, language support, access to mental health services, and administrative support.

The Service must include a regular, weekly, in‑person drop‑in offer totalling a minimum of six hours per week, delivered during core hours (9am-5pm, Monday to Friday, excluding public holidays).

Provision must operate from at least two suitable venues located within the Rossendale borough, including the Bacup/Stacksteads area and the Haslingden area.

Venues must be accessible, welcoming and capable of supporting confidential one‑to‑one consultations.

The provider will be required to deliver casework, accept referrals from Lancashire Refugee Integration Team and other agencies, manage self‑referrals, and provide ongoing support to service users.

The Service must include access to a monthly legal drop‑in delivered by an Immigration Advice Authority (IAA) accredited immigration adviser.

The provider will work in partnership with Rossendale Borough Council and the Lancashire Refugee Integration Team and must utilise the Lancashire Asylum Seeker and Resettlement Case Management System to record support provided and monitor outcomes, in line with data protection and information‑sharing requirements.

The initial contract period will be 12 months, with an option to extend for up to a further 12 months at the Council's discretion, subject to satisfactory performance and funding availability.

The maximum contract end date will be 31 March 2028.

Key requirements

What the supplier must deliver

01

Rossendale Borough Council is seeking tenders from

Rossendale Borough Council is seeking tenders from suitably experienced and qualified providers to deliver the Rossendale Resettler Support and Signposting Service (LRSSS).

02

The Service will provide free, accessible, in‑person

The Service will provide free, accessible, in‑person support and signposting to refugees, asylum seekers, evacuees and other individuals who have arrived in Rossendale through forced migration routes.

03

The Service will support service users

The Service will support service users with a wide range of issues including, but not limited to, economic inclusion, digital inclusion, housing, healthcare, education, language support, access to mental health services, and administrative support.

04

The Service must include a regular, weekly

The Service must include a regular, weekly, in‑person drop‑in offer totalling a minimum of six hours per week, delivered during core hours (9am-5pm, Monday to Friday, excluding public holidays).

05

Provision must operate from at least two

Provision must operate from at least two suitable venues located within the Rossendale borough, including the Bacup/Stacksteads area and the Haslingden area.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-0690b4
Stage
tender · Open
Source
Find a Tender
Buyer ref
047038-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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