Wales & West Utilities Limited
The provision of SAP and Application Support
The procurement contact named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
Wales and West Utilities (WWU) has a requirement for the provision of application support for a wide range of SAP systems and for the support of a wide range of additional applications.
These applications are used by approximately 2000 users that are based across the whole of Wales and the South-West region.
The base of operations for the support is Celtic Springs Business Park, Newport, South Wales.
The below is a list of the overarching requirements.
ITIL based application management and support.
Operational Technology (OT) & Industrial Control Systems (SCADA etc ).
Asset Management & Field service Operations (dispatch/works order management and mobile field applications ).
Geographic Information Systems (GIS, including mobile).
Customer, Connections & Market-Facing Systems (SAP CRM/C4C).
Enterprise & Corporate Systems (ERP / HR / Finance - SAP S/4, SuccessFactors, Concur etc).
Planning, Engineering & Network Design.
Data, Analytics & Decision Support (SAP BW4Hana, MS Fabric, MS power BI etc).
Integration, Middleware & Interfaces (SAP Integration suite, Webmethods etc).
Safety, Compliance & Risk Management Systems (SAP GRC, SSO).
Cyber Security & Identity (IT & OT) (CAF/NIS, IAM etc).
What the supplier must deliver
Wales and West Utilities (WWU) has
Wales and West Utilities (WWU) has a requirement for the provision of application support for a wide range of SAP systems and for the support of a wide range of additional applications.
The base of operations for the support
The base of operations for the support is Celtic Springs Business Park, Newport, South Wales.
ITIL based application management and support
ITIL based application management and support.
Data, Analytics & Decision Support (SAP BW4Hana
Data, Analytics & Decision Support (SAP BW4Hana, MS Fabric, MS power BI etc).
Integration, Middleware & Interfaces (SAP Integration suite
Integration, Middleware & Interfaces (SAP Integration suite, Webmethods etc).
Derived from the notice text — always confirm against the original documents.
Skills, tools & certifications
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- OCID
- ocds-h6vhtk-069727
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 043699-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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