RFP QuestBeta
ClosedStage · tender

CENTRE FOR PROCESS INNOVATION LIMITED

D365 Managed Services Tender

IT ServicesCPV 72610000
Value£740k
Deadline18 Jun 2026
Published18 May 2026
RegionNationwide
Contract value in context
£740ktotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

CPI are undergoing a digital transformation.

Several of our processes, including Warehouse, Procurement, Finance, CRM, and HR are being enhanced and standardised in Microsoft Dynamics 365.

This tender is to cover the provision of ongoing application support for these processes.

The Contractor will be expected to work remotely and provide support during office hours.

Any exceptions to this, where work will be required to take place outside of core hours (e.g. system upgrades) will be discussed and agreed upfront.

The Contract will be for an initial 24 months, with the possibility of 2 x 12-month, extension periods which will be subject to satisfactory performance.

Due to the types of partners and customers we work with there may be a possibility that Contractor staff accessing CPI systems and data will need to be vetted to a specific security level.

The estimated budget for this c…

Key requirements

What the supplier must deliver

01

This tender is to cover the provision

This tender is to cover the provision of ongoing application support for these processes.

02

The Contractor will be expected to work

The Contractor will be expected to work remotely and provide support during office hours.

03

Any exceptions to this, where work

Any exceptions to this, where work will be required to take place outside of core hours (e.g. system upgrades) will be discussed and agreed upfront.

04

Due to the types of partners

Due to the types of partners and customers we work with there may be a possibility that Contractor staff accessing CPI systems and data will need to be vetted to a specific security level.

05

The Contractor should note that these values

The Contractor should note that these values are no guaranteed and are estimates.

Derived from the notice text — always confirm against the original documents.

Source & provenance
OCID
ocds-h6vhtk-069ad1
Stage
tender · Open
Source
Find a Tender
Buyer ref
045285-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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