RFP QuestBeta
OpenStage · award

Stockton on Tees Borough Council

One Call Lifeline Units

ValueValue not published
Deadline
Published1 Jun 2026
RegionNationwide
Who to contact
corporateprocurement@stockton.gov.uk

The procurement contact named on the official notice.

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The brief

Lifeline units are installed into vulnerable clients' homes and are used to place a call in an emergency via a pendant or sensor.

Failure to purchase new digital lifeline units would mean OneCall would be unable to replace the current analogue units installed into these clients' homes meaning that when the analogue phone lines are decommissioned in 2027 the units will no longer work.

OneCall have tested several providers of digital lifeline units, investigating, signal strength across the Borough, failed calls into the alarm receiving centre and ease of installation together with cost with Careium being the preferred choice.

At present Careium are not on the NEPO framework.

Without the direct award contract OneCall would have to purchase digital lifeline units at a higher cost.

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Source & provenance
OCID
ocds-h6vhtk-06a9d2
Stage
award · Awarded
Source
Find a Tender
Buyer ref
051174-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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