RFP QuestBeta
OpenStage · planning

STUDENT LOANS COMPANY

Repayment Unverified Customers

Business ServicesCPV 79940000
Value£2.8m
Deadline
Published10 Jun 2026
RegionNationwide
Who to contact
commercial_governance@slc.co.uk

The procurement contact named on the official notice.

Contract value in context
£2.8mtotal contract value
median £66k
this tender£0£3.0m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

An outbound dialler service is required as part of the internal strategy to improve verification rates for customers who cannot be located within the Tax and Benefits system, do not repay SLC directly, or do not respond to requests for information about their circumstances.

Customer‑level data will be shared with the external supplier on files to enable outbound contact.

To maintain accurate customer account information, repayment systems will be accessible via Citrix, enabling live updates to be made as required.

Key requirements

What the supplier must deliver

01

To maintain accurate customer account information, repayment

To maintain accurate customer account information, repayment systems will be accessible via Citrix, enabling live updates to be made as required.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-06b204
Stage
planning · Planning
Source
Find a Tender
Buyer ref
054818-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Business Services

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STUDENT LOANS COMPANY’s tender network

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