RFP QuestBeta
OpenStage · award

Northern Trains Limited

Help Point Replacement Project - Lot 1 - PTSN

ValueValue not published
Deadline
Published17 Jun 2026
RegionNationwide
Who to contact
procurement@northernrailway.co.uk

The procurement contact named on the official notice.

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The brief

It is proposed to replace the majority of the PSTN units with new IP-based help points or with existing TVMs retrofitted with help point technology and features.

TVMs are all networked devices.

The majority of new help points will be connected to the Northern Wide Area Network (WAN) using existing station broadband as part of this scheme.

Where it is not possible to replace with IP devices, the help points will be replaced with modern technology GSM units.

PSTN help points will be upgraded on a like for like basis using one of the two methods outlined above.

This will enable works to progress as maintenance style upgrades without the requirement for design or Network Rail consents and achieve an accelerated delivery programme for completion ahead of PSTN switch off.

Contractor is to provide station upgrades and provide Help Point replacements at the locations below: Althorpe, Ashton-under-Lyne, Brinnington, Bryn, Buckshaw Parkway, Crossflatts, Davenport, East Disbury, Gatley, Greenfield, Guide Bridge, Hadfield, Headingley, Heald Green, Levenshulme, Low Moor, Manchester Oxford Road, Marple, Mauldeth Road, Morpeth, Mossley, New Mills Central, New Pudsey, Reddish North, Romiley, Rose Hill, Swinton (Manchester), Thorne North, Westhoughton, Woodhouse

Key requirements

What the supplier must deliver

01

Contractor is to provide station upgrades

Contractor is to provide station upgrades and provide Help Point replacements at the.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-06b6c6
Stage
award · Awarded
Source
Find a Tender
Buyer ref
057015-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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