RFP QuestBeta
OpenStage · award

Chesterfield Borough Council

Out of Hours Call Handling

Business ServicesCPV 79510000
ValueValue not published
Deadline
Published26 Jun 2026
RegionNationwide
Who to contact
Christian Blakemore
procurement@chesterfield.gov.uk

The procurement contact named on the official notice.

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The brief

Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service.

This is for the handling of calls outside of the Authority's own customer contact centre operating hours.

The contract will cover an array of services including, but not limited to • Emergency out of hour repairs • Supporting tenants locked out of properties • Dog Warden Services • Drainage • Flooding • Homelessness • Emergency Planning • Other ad hoc requests

Key requirements

What the supplier must deliver

01

Chesterfield Borough Council is seeking to appoint

Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Chesterfield Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-06be3b
Stage
award · Awarded
Source
Find a Tender
Buyer ref
060347-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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