Caerphilly County Borough Council
Framework Agreement for AI Enabled Transcription Tools
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
The Council is looking to establish an open framework agreement for AI Enabled Transcription Tools intended for use within local government services.
The framework agreement is intended to support secure, lawful and effective transcription, summarisation and note-generation from meetings, interviews, case discussions, supervision sessions and other approved business interactions / uses.
The above is not limited to and the Council is open to other such facilities that a provider is able to offer.
Particular consideration is given to high-risk and sensitive use cases where recordings and transcripts may include special category data, employment matters, safeguarding information and other confidential material.
The Council welcomes feedback from the market in relation to emerging capabilities and limitations of AI transcription tools, approaches to managing high-risk and sensitive data, re…
What the supplier must deliver
The framework agreement is intended to support
The framework agreement is intended to support secure, lawful and effective transcription, summarisation and note-generation from meetings, interviews, case discussions, supervision sessions and other approved business interactions / uses.
The above is not limited to
The above is not limited to and the Council is open to other such facilities that a provider is able to offer.
The Council welcomes feedback from the market
The Council welcomes feedback from the market in relation to emerging capabilities and limitations of AI transcription tools, approaches to managing high-risk and sensitive data, relevant accreditation and assurance standards, pricing and licensing models, and integration with existing local government systems.
The bidders must be able to meet
The bidders must be able to meet Information Governance and Security protocols and as a minimum.
Comply with UK GDPR, Data Protection Act
Comply with UK GDPR, Data Protection Act 2018 and any other applicable laws.
Derived from the notice text — always confirm against the original documents.
- OCID
- ocds-h6vhtk-06bfd7
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 061104-2026
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