BIRMINGHAM COMMUNITY HEALTHCARE NHS FOUNDATION TRUST
24/7 Clinical Call Handling Services
The service comprises of a Citywide Messaging Service which provides a 24/7 call handling function to centrally collate, monitor, and direct messages and referrals, according to their urgency, to the Trust Integrated Multidisciplinary Community Teams (IMTs) that form part of the Adults & Community Division.
The supplier take all messages for the members of the IMTs, follows a scheduled pathway of escalation as well as directing all referrals appropriately to the referral management centre or the multidisciplinary team allowing for immediate prioritisation, according to clinical need.
What the supplier must deliver
Integrated Multidisciplinary Community Teams (IMTs) that form
Integrated Multidisciplinary Community Teams (IMTs) that form part of the Adults & Community.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-06c293
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 062352-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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