Project to Manage a Service Management Toolkit
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.
A modern cloud-based solution for IT Service Management lays the foundation for digital transformation, which is exactly the direction Police Digital Service (PDS) wish to strive towards.
In doing so PDS require the tools to be able to facilitate such a transformation.
PDS's current processes are fragmented and aren't captured within in one tool, which is increasing the difficulty to identify and resolve incidents.
PDS have procured the ServiceNow platform to streamline and modernise incident and configuration management, this now requires implementation and project managing.
What the supplier must deliver
In doing so PDS require the tools
In doing so PDS require the tools to be able to facilitate such a transformation.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 75d3b5bb-f26c-43d8-bf15-4803da66c6fc
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- PDSCN-321-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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