RBGKEW1471 - Face to face membership sales services
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
We are looking to procure a supplier to initiate and close membership sales to prospective members face-to-face, on site at Kew Gardens.
RBG, Kew has a successful membership scheme with over 100,000 members on around 80,000 memberships.
This is made up of around 20,000 new sales and 60,000 renewals each year.
We have ambitious plans to double our membership over the coming five years and we are seeking a partnership with a face-to-face membership sales agency to support this ambition.
We have an existing contract in place for this service, and our current contract for this service delivers up to 10% of our annual sales.
We are seeking a supplier who can support us to grow this in line with our ambitious plans Kew Gardens is a popular destination in South West London, currently the 13th most popular visitor attraction in the UK, and the #1 paid outdoor attraction, drawing almost 2 million visitors annually.
We have huge potential to convert these visitors to members, and we are seeking a professional, experienced supplier to deliver this membership conversion.
Secondary to membership sales, we expect the supplier to also deliver membership upgrades and renewals to existing members.
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What the supplier must deliver
We have ambitious plans to double our
We have ambitious plans to double our membership over the coming five years and we are seeking a partnership with a face-to-face membership sales agency to support this ambition.
We are seeking a supplier who can
We are seeking a supplier who can support us to grow this in line with our ambitious plans.
We have huge potential to convert these
We have huge potential to convert these visitors to members, and we are seeking a professional, experienced supplier to deliver this membership conversion.
Secondary to membership sales, we expect
Secondary to membership sales, we expect the supplier to also deliver membership upgrades and renewals to existing members.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-058c5d
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 050629-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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