RM5869 SO10399 Provision of ArcGIS Software
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits below the typical range for IT Services contracts — a smaller, more accessible award. Based on 36,449 valued IT Services tenders in our corpus.
The National College for Teaching and Leadership (NCTL), part of the Department for Education, are inviting bids for the supply, maintenance and technical support of ESRI’s ArcGIS Basic software licences.
1 x Concurrent Licence for Esri’s ArcGIS for Desktop Basic Software (new licence): The latest version of this software is required (currently 10.3.1) Supporting up to 5 users, located at 3 different locations Perpetual licence 1 x Concurrent Licence for ArcGIS Spatial Analyst Extension (new licence): Supporting up to 5 users, located at 3 different locations Compatible with and to be used in conjunction with the ArcGIS for Desktop Basic Software as outlined in 4.1.1 1 x Concurrent Licence for ArcGIS Network Analyst Extension (new licence): Supporting up to 5 users, located at 3 different locations Compatible with and to be used in conjunction with the ArcGIS for Desktop Basic Software as outlined in 4.1.1 12 months “off the shelf” packaged support as covered by the Esri (UK) Basic Support Policy for the licences quoted in 4.1.1 – 4.1.3.
Elements of this policy should include: Software upgrades for the products listed in 4.1.1 – 4.1.3, to include patches, bug fixes, new versions and new releases Technical Support available via telephone during the hours 09:00 – 17:30 Monday to Friday, excluding English Public Holidays Technical support to cover: (a) Problems that are demonstrable in the currently supported versions of the Products running unaltered on an appropriate hardware and operating system configuration. (b) Bugs which have been reproduced by technical support in the latest version of the Products. (c) Assistance with customisation of Products, which is limited to providing advice for specific problems, workarounds (where available) for known limitations or code samples in Python only. (d) Data provided by Esri UK as part of Esri UK’s online service.
Contract duration will be for twelve (12) months with an option to extend for a further twelve (12) months.
What the supplier must deliver
The National College for Teaching and Leadership
The National College for Teaching and Leadership (NCTL), part of the Department for Education, are inviting bids for the supply, maintenance and technical support of ESRI’s ArcGIS Basic software licences.
12 months “off the shelf” packaged support
12 months “off the shelf” packaged support as covered by the Esri (UK) Basic Support Policy for the licences quoted in 4.1.1.
Elements of this policy should include
Elements of this policy should include:.
Technical Support available via telephone during
Technical Support available via telephone during the hours 09:00.
Technical support to cover
Technical support to cover:.
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- OCID
- 41119d10-adea-4c4c-bc69-e2e7f26c08c8
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- contract · Contract
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- RM5869 SO10399
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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