RFP QuestBeta
OpenStage · planning 41 days to close

Cardiff Council

Supported Accommodation - Security and Concierge Services

Business ServicesCPV 79710000
Value£3.7m
Deadline2 Sept 2026
Published10 Jun 2026
RegionNationwide
Timeline
Published 10 Jun 202641 days leftCloses 2 Sept 2026
Who to contact
Iftekhar Hussain
EnvironmentProcurement@cardiff.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

Bidders are requested to register on our supplier portal via the link https://supplierlive.proactisp2p.com/Account/Login as this is where we advertise opportunities and receive responses electronically. Further guidance notes can be found at the following link: www.cardiff.gov.uk/ENG/Business/Tenders-commissioning-and-procurement/Policies-procedures-and-guidance/Pages/Policies-procedures-and-guidance.aspx Bidders will only be required to complete mandatory details at the registration stage, although it is also important that bidders select the local Council in “Step 5 – Buyer Selection”, although not mandatory, bidders will not receive details of any opportunities from Cardiff if this option is not selected

The submission route named on the official notice.

Contract value in context
£3.7mtotal contract value
median £66k
this tender£0£4.0m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Service being tendered: Cardiff Council is releasing a tender for the provision of Security and Concierge Services to be provided across fourteen of their supported accommodation sites across Cardiff, including single and family accommodation, managed properties and a specialist young person’s model.

This is not a traditional or rigid security contract.

The service is intended to support vulnerable residents within accommodation settings, with officers working alongside support staff to promote safety, wellbeing and stability.

The service must be delivered in a psychologically informed and trauma-informed way, with an emphasis on building positive relationships and responding to residents with empathy, respect and an understanding of their individual needs.

Current contract ends: 31 December 2026 Value: Approximately £3,700,000 Duration: 1 year with option to extend for 12 months Contract Type: Single Supplier Framework.

Subject to call off contracts.

Indicative Timeline: Tender to be published End of July Tenderers participating in procurements must register on the central digital platform (CDP).

Tenderers can submit their core Tenderer information and, where a procurement opportunity arises, share this information with the contracting authority via the CDP.

It is free to use and will mean Tenderers should no longer have to re-enter this information for each public procurement but simply ensure it is up to date and subsequently shared.

The CDP is available at https://www.gov.uk/find-tender.

This section of the PSQ provides confirmation that Tenderers have taken these steps.

Where a Tenderer, it’s associated persons or sub-contractor provides exclusion grounds within their CDP submission, contracting authorities must or may exclude that Tenderer from the procurement, depending on whether the exclusion ground for which the Tenderer has been put is mandatory or discretionary.

Mandatory exclusions are Defined in schedule 6 of the Procurement Act 2023 and Discretionary exclusions are Defined in schedule 7 of the Procurement Act 2023.

Key requirements

What the supplier must deliver

01

The service is intended to support vulnerable

The service is intended to support vulnerable residents within accommodation settings, with officers working alongside support staff to promote safety, wellbeing and stability.

02

The service must be delivered in

The service must be delivered in a psychologically informed and trauma-informed way, with an emphasis on building positive relationships and responding to residents with empathy, respect and an understanding of their individual needs.

03

Tenderers participating in procurements must register on

Tenderers participating in procurements must register on the central digital platform (CDP).

04

It is free to use and

It is free to use and will mean Tenderers should no longer have to re-enter this information for each public procurement but simply ensure it is up to date and subsequently shared.

05

Where a Tenderer, it’s associated persons or

Where a Tenderer, it’s associated persons or sub-contractor provides exclusion grounds within their CDP submission, contracting authorities must or may exclude that Tenderer from the procurement, depending on whether the exclusion ground for which the Tenderer has been put is mandatory or discretionary.

Derived from the notice text — always confirm against the original documents.

What it takes to bid this

2540 daysof bid-team effort
£17.1k£27.4kat typical UK bid-team rates

Typical UK bid effort for the £1m–£10m band — an estimate, not a quote.

Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%

Typical for this category — confirm against the ITT pack

  • Hold at bidProfessional indemnity insurance
  • Show at bidNamed engagement team with CVs
  • Show at bidComparable references / case studies
  • Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
  • Hold at bidInsurance cover (PL / EL, often PI)
  • Show at bidSocial value commitments

Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-06ada8
Stage
planning · planned
Source
Find a Tender
Buyer ref
054902-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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