RFP QuestBeta
OpenStage · tender 4 days to close

Surrey County Council

Surrey Appropriate Adult Volunteer Service (SAAVS)

HealthcareCPV 85000000
Value£1.1m
Deadline27 Jul 2026
Published26 Jun 2026
RegionNationwide
Timeline
Published 26 Jun 20264 days leftCloses 27 Jul 2026
Who to contact
ProcurementPMO@eastsussex.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

https://supplierlive.proactisp2p.com/ Project reference: RFX1000872 - Surrey Appropriate Adult Volunteer Service (SAAVS)

The submission route named on the official notice.

Contract value in context
£1.1mtotal contract value
median £380k
this tender£0£16.5m

This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.

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The brief

Surrey County Council is procuring an Appropriate Adult Service in accordance with its statutory duties under the Police and Criminal Evidence Act 1984 (PACE) and the Crime and Disorder Act 1998 (section 38(4)(a)).

These statutory duties place an obligation on local authorities to ensure the provision of Appropriate Adults for children and vulnerable adults where a parent, guardian or other suitable adult is unavailable or deemed inappropriate.

The purpose of the Appropriate Adult is to safeguard and promote the rights, entitlements and welfare of children and vulnerable adults who are detained and/or interviewed by the police.

The Appropriate Adult is required to provide support, advice and assistance, enable the individual to understand and exercise their rights, and facilitate effective communication between the detainee and police officers.

In addition, the Appropriate Adult must observe police procedures to ensure they are carried out fairly, lawfully and in accordance with relevant guidance, thereby reducing the risk of miscarriages of justice and ensuring individuals are treated in a humane and appropriate manner while in police custody.

To achieve these objectives and ambitions, Surrey County Council (SCC) is seeking to appoint a provider to deliver the Surrey Appropriate Adult Volunteer Service (SAAVS).

The Surrey Appropriate Adult Volunteer Service is being procured on a County wide basis, and bidders must ensure delivery of services across the full geographic area of Surrey.

Key requirements

What the supplier must deliver

01

These statutory duties place an obligation on

These statutory duties place an obligation on local authorities to ensure the provision of Appropriate Adults for children and vulnerable adults where a parent, guardian or other suitable adult is unavailable or deemed inappropriate.

02

The Appropriate Adult is required to provide

The Appropriate Adult is required to provide support, advice and assistance, enable the individual to understand and exercise their rights, and facilitate effective communication between the detainee and police officers.

03

In addition, the Appropriate Adult must observe

In addition, the Appropriate Adult must observe police procedures to ensure they are carried out fairly, lawfully and in accordance with relevant guidance, thereby reducing the risk of miscarriages of justice and ensuring individuals are treated in a humane and appropriate manner while in police custody.

04

To achieve these objectives and ambitions, Surrey

To achieve these objectives and ambitions, Surrey County Council (SCC) is seeking to appoint a provider to deliver the Surrey Appropriate Adult Volunteer Service (SAAVS).

05

The Surrey Appropriate Adult Volunteer Service is

The Surrey Appropriate Adult Volunteer Service is being procured on a County wide basis, and bidders must ensure delivery of services across the full geographic area of Surrey.

Derived from the notice text — always confirm against the original documents.

What it takes to bid this

2540 daysof bid-team effort
£17.1k£27.4kat typical UK bid-team rates
Compressed window — start the same week

Typical UK bid effort for the £1m–£10m band — an estimate, not a quote.

Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%

Typical for this category — confirm against the ITT pack

  • Hold at bidCQC registration / safeguarding policies
  • Plan for deliveryDBS-checked staff & vetting process
  • Plan for deliveryTUPE (incumbent staff often transfer)
  • Show at bidComparable references / case studies
  • Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
  • Hold at bidInsurance cover (PL / EL, often PI)
  • Show at bidSocial value commitments

Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-064dc2
Stage
tender · Open
Source
Find a Tender
Buyer ref
060073-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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