RFP QuestBeta
Awarded · ResultStage · award

Derry City and Strabane District Council

T HCO21-158 Integrated Leisure Management Software Solution Tender

IT ServicesCPV 72200000
ValueValue not published
Awarded
Published28 Apr 2023
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
tenders@derrystrabane.com

The procurement contact named on the official notice.

The brief

DCSDC runs 10 leisure centres in district area.

It is anticipated that the implementation of the new system will improve the customer experience by providing an online self-service portal facilitating joining, bookings, payment administration (including direct debit management), account management, and will permit access to these facilities using a range of devices including smartphones.

The new system must also provide statistical analysis reports and intelligent marketing.

Of particular interest to us is functions that will allow us to improve customer service and improve the efficiency of our business.

Our preferred method for the supply of the solution is by vendor hosted, web-based solution, completely supported by the vendor in all respects 24x7x365.

The solution must be PCI DSS (Payment Card Industry Data Security Standard) compliant, and the vendor must hold ISO27001 certification or a comparable certified ISMS (information security management system).

Please refer to CfT documents for further detail.

Key requirements

What the supplier must deliver

01

The new system must also provide statistical

The new system must also provide statistical analysis reports and intelligent marketing.

02

Our preferred method for the supply

Our preferred method for the supply of the solution is by vendor hosted, web-based solution, completely supported by the vendor in all respects 24x7x365.

03

The solution must be PCI DSS (Payment

The solution must be PCI DSS (Payment Card Industry Data Security Standard) compliant, and the vendor must hold ISO27001 certification or a comparable certified ISMS (information security management system).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-03315d
Stage
award · Awarded
Source
Find a Tender
Buyer ref
012267-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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