RFP QuestBeta
OpenStage · planning

London Borough of Newham

Telephony Contact Centre and CRM System

Communications EquipmentCPV 72200000
Value£2.5m
Deadline
Published26 May 2026
RegionNationwide
Who to contact
procurement.support@newham.gov.uk

The procurement contact named on the official notice.

Contract value in context
£2.5mtotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

Pipeline Notice for the upcoming procurement of Telephony Contact Centre and CRM System.

This notice is intended for forward looking pipeline visibility only.

Details, timelines and scope are indicative and remain subject to change which will be notified in further Notices as the procurement progresses.

The Authority also reserves the right to utilise existing Public Procurement Regulations 2015 Framework Agreements and Dynamic Purchasing Systems that they are permitted to use should it be deemed the most suitable market route.

Key requirements

What the supplier must deliver

01

The Authority also reserves the right

The Authority also reserves the right to utilise existing Public Procurement Regulations 2015 Framework Agreements and Dynamic Purchasing Systems that they are permitted to use should it be deemed the most suitable market route.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at London Borough of Newham, and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads London Borough of Newham’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

Source & provenance
OCID
ocds-h6vhtk-06a523
Stage
planning · Planning
Source
Find a Tender
Buyer ref
049289-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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Top suppliers & buyers in IT Services

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London Borough of Newham’s tender network

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