Caerphilly County Borough Council
The Provision of a Leisure Management System
The procurement contact named on the official notice.
All tenders must be submitted electronically via the Proactis eTendering system, link below: https://supplierlive.proactisp2p.com/Account/Login
The submission route named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
The Council has a requirement to procure a modern, scalable, secure and accessible Leisure Management System (LMS) to support the delivery of leisure services across the County Borough.
The system will be used by customers, staff, and administrators, and must support full self-service capabilities.
It must comply with relevant Welsh and UK public sector standards and be suitable for integration into a local authority digital ecosystem.
The Council aims to increase usage and income at its leisure centres by enhancing customer experience through improved communications, digital self-service and targeted marketing, while supporting corporate and national objectives around health, wellbeing and social inclusion.
The approach focuses on building customer loyalty and delivering best value via stable, data-informed service improvements.
The Council’s Sport & Leisure Services consist of 9x leisure centres, 1x Athletics Hub, 1x Centre for Sporting Excellence and 4x School Sport Facilities.
Park Services consists of 116x grass pitches, which play host to several thousand rugby, football and cricket matches each year as well as sport and public events.
Further information can be found in the Procurement Document in the Proactis eTendering system.
What the supplier must deliver
The Council has a requirement to procure
The Council has a requirement to procure a modern, scalable, secure and accessible Leisure Management System (LMS) to support the delivery of leisure services across the County Borough.
The system will be used by customers
The system will be used by customers, staff, and administrators, and must support full self-service capabilities.
It must comply with relevant Welsh
It must comply with relevant Welsh and UK public sector standards and be suitable for integration into a local authority digital ecosystem.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-055f4c
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 060007-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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