Zendesk, Inc.
Public-sector supplierProfile built from official UK public-sector award data.
- Contracts won
- 10
- Total value
- £3.3m
- Buyers
- 7
- Active
- 12 Dec 2017 – 2 Dec 2025
Eligible tenders
Based on the categories Zendesk, Inc. has publicly won in. Eligibility is inferred from official award data — it is not a record of who bid.
£1.5bn
in 481 eligible tenders closed in the last 12 months.
HMRC Customer Relationship Management
HM Revenue & Customs · £2.0bn framework ceiling · closed 22 Jun 2026 · IT Services
Software Application Solutions 2
Yorkshire Purchasing Organisation · £1.0bn framework ceiling · closed 10 Jul 2026 · IT Services
Healthcare AI Solutions
NHS Shared Business Services Limited · £750m framework ceiling · closed 7 Jul 2026 · IT Services
Control and Automation
THAMES WATER UTILITIES LIMITED · £435m framework ceiling · closed 13 Mar 2026 · IT Services
Technology Services Specialist Framework (TSSF)
Southern Water Services Limited · £360m framework ceiling · closed 26 Feb 2026 · IT Services
Civil Parking enforcement and PCN software Procurement
Oxfordshire County Council · £170m framework ceiling · closed 13 Apr 2026 · Software & IT Systems
Open right now
Extension of existing Dynamic Purchasing System for Automation Marketplace DPS
The Minister for the Cabinet Office acting through Crown Commercial Service · £10.0bn framework ceiling · deadline 15 Nov 2026 · IT Services
Cyber Security Services 3 Extension Notice
The Minister for the Cabinet Office acting through Crown Commercial Service · £800m framework ceiling · deadline 13 Feb 2029 · IT Services
Space Enabled and Geospatial Services Extension Notice
The Minister for the Cabinet Office acting through Crown Commercial Service · £216m framework ceiling · deadline 10 Feb 2029 · IT Services
Extension of existing Dynamic Purchasing System for Artificial Intelligence DPS
The Minister for the Cabinet Office acting through Crown Commercial Service · £200m framework ceiling · deadline 4 Nov 2026 · IT Services
Continuous Water Quality Monitoring (CWQM)
United Utilities Water Limited · £127m framework ceiling · deadline 29 Jan 2027 · Software & IT Systems
Cadent Gas IT Consultancy & IT Technical Capability Dynamic Purchasing System
CADENT GAS LIMITED · £100m · deadline 22 Nov 2026 · IT Services
NHS England - Dynamic Purchasing System for the Provision of Lloyd George Record Digitialisation Services
NHS England · £90m · deadline 1 Aug 2026 · IT Services
IT and Cyber Security Services
Procurement Assist Limited c/o Integrated Facilities Management Bolton Ltd (iFM Bolton) · £75m · deadline 31 May 2029 · IT Services
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Battle this company →Deterministic 0–10 stats from official award data — 10 ≈ top 1% of UK public-sector suppliers.
Zendesk, Inc.
Public-sector supplier
9.2
overall
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Decision-makers
Buyer network
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Wins over time
2017
2019
2022
2023
2025
Contract wins per year
Sectors they win in
| Sector | Wins | Value |
|---|---|---|
| Software & IT Systems | 6 | £770k |
| IT Services | 4 | £2.5m |
Recent wins
Zendesk for Clearing
UNIVERSITY OF DERBY · £220k · 2 Dec 2025
Zendesk Licences (2025)
Government Digital Service · £1.1m · 15 Jul 2025
Provision of Zendesk ITSM tool
Crown Commercial Service · £74k · 21 Nov 2023
VEAT - Zendesk Suite
UNIVERSITY OF DERBY · £330k · 1 Aug 2023
Pension Wise CRM
Money and Pensions Service · £12k · 18 Apr 2023
WP1979 Zendesk Licenses Variation for extension
Government Digital Service · £897k · 22 Jul 2022
Jaggaer (con_14676)
Department For Education · £98k · 30 Jun 2022
Online Triage System
DEPARTMENT FOR INTERNATIONAL TRADE · £36k · 17 Oct 2019
Provision of highly customisable cloud-based software to support our contact handling and incident management processes for GOV.UK
Government Digital Service · £261k · 29 Dec 2017
Zendesk, Inc.
H M GOVERNMENT CABINET OFFICE · £261k · 12 Dec 2017