RFP QuestBeta
Awarded · ResultStage · contract

Leicestershire Police

SolutionCare renewal award

Software & IT SystemsCPV 48000000
Value£31k
Awarded19 Jan 2022
Published18 May 2022
RegionEast Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£31ktotal contract value
median £91k
this tender£0£1.1m

This sits below the typical range for Software & IT Systems contracts — a smaller, more accessible award. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Netcall provide and support the IVR which answers all of our non emergency telephone calls on either 01162222222 and 101.

It also provides voice recognition and is used to route calls to the appropriate person or department without having to go via the Switchboard.

The is a contract award and renewal of existing sotware.

Key requirements

What the supplier must deliver

01

Netcall provide and support the IVR

Netcall provide and support the IVR which answers all of our non emergency telephone calls on either 01162222222 and 101.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Leicestershire Police, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
26dc73e0-2fdf-4b03-953d-e0492abe2a6b
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
SSD709
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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