Supply and Installation of an application Platform as a Service solution with ITSM applications
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process.
In supporting this the strategy has three key goals that relate to application Platform as a Service and ITSM tools: •Develop a strong customer ethos and service model. •Develop a consistent user experience providing a solid foundation for new innovative IT Services. •Remove duplication of service and technologies and standardise where appropriate.
While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpinned by a common tool that are focused on maximising the benefit to the service customers and service users Responses to this tender will need to consider the full suite of applications that are currently delivered by the application Platform as a Service and ITSM applications as detailed below.
What the supplier must deliver
The IT vision is to provide intuitive
The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process.
While the service desk is at
While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpinned by a common tool that are focused on maximising the benefit to the service customers and service users.
Responses to this tender will need
Responses to this tender will need to consider the full suite of applications that are currently delivered by the application Platform as a Service and ITSM applications as detailed below.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 2a5df451-be1f-4d23-a5e7-a44b17ec641b
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BIP443561151
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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