Customer views on guaranteed standard scheme (GSS)
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the Business Services band — a mid-scale opportunity. Based on 57,319 valued Business Services tenders in our corpus.
Over the coming months, the Department for Environment, Food and Rural Affairs (Defra) will be launching a consultation on payments made under the Guaranteed Standards Scheme (GSS).
Water and wastewater customers are entitled to guaranteed minimum standards of services from their water or sewerage company.
When companies fail to meet these standards, they are required to make a payment to affected customers, as specified by the GSS This research will need to be completed by early October 2024, in order to inform Ofwat's response to and recommendations for, Defra's consultation.
What the supplier must deliver
Required to make a payment to affected
required to make a payment to affected customers, as specified by the GSS.
This research will need to be completed
This research will need to be completed by early October 2024, in order to inform Ofwat's.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 3693f560-865c-4aa5-92a2-c8184d2dc82a
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- PROC.0028
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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