RFP QuestBeta
Awarded · ResultStage · contract

UNIVERSITY OF DERBY

VEAT - Zendesk Suite

Software & IT SystemsCPV 48000000
Value£330k
Awarded10 Aug 2023
Published1 Aug 2023
RegionEast Midlands
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£330ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

Intention to award a contract under Regulation 32(2) (b) (ii) of the Public Contracts Regulation 2015 This contract is to continue the existing integrated services for a period of 3 years for our Zendesk Suite provision.

Due to the imbedded nature of the current service provision and that this service must be provided by Zendesk directly to maintain scope, content and negotiated pricing the university will be using a VEAT notice for this continued provision.

Key requirements

What the supplier must deliver

01

This contract is to continue the existing

This contract is to continue the existing integrated services for a period of 3 years for our Zendesk Suite provision.

02

Due to the imbedded nature of

Due to the imbedded nature of the current service provision and that this service must be provided by Zendesk directly to maintain scope, content and negotiated pricing the university will be using a VEAT notice for this continued provision.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
7b554e87-5ea7-4a5d-994c-5350ac9bbbd1
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PROC SS DA 1028
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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