Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
This contract is not a security contract, it has a much wider scope.
The Service Provider providing the customer care service must have experience with dealing with vulnerable adults, families and young people with multi disadvantage and complex needs.
They must have experience, competence and abilities to manage situations that may be sensitive and challenging.
The Service Provider must provide officers that are able to respond to the needs of the services detailed in the specification and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently.
The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales.
The contract is for a period of two years with the option to extend for 1 plus 1 year.
What the supplier must deliver
The Service Provider providing the customer care
The Service Provider providing the customer care service must have experience with dealing with vulnerable adults, families and young people with multi disadvantage and complex needs.
They must have experience, competence and abilities
They must have experience, competence and abilities to manage situations that may be sensitive and challenging.
The Service Provider must provide officers
The Service Provider must provide officers that are able to respond to the needs of the services detailed in the specification and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently.
The Service Provider must be able
The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 9827b08f-a873-4e4c-a669-9d0e63ce4084
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- BLACK001-DN646756-02149009
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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