Supply and Maintenance Contract for Corporate CRM
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the upper-middle of the Software & IT Systems band — a substantial contract for the sector. Based on 30,286 valued Software & IT Systems tenders in our corpus.
THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL.
This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services.
The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services.
The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.
What the supplier must deliver
The contract is for the continued provision
The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 999e2f2e-7e5d-4531-80f9-8bb0392d553b
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- CDC29244
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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