RFP QuestBeta
Awarded · ResultStage · contract

THE NATIONAL ARCHIVES

Citrix Environment Support

Office & Computing EquipmentCPV 30000000 72000000
Value£12k
Awarded10 Jan 2020
Published14 Jan 2020
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£12ktotal contract value
median £95k
this tender£0£2.0m

This sits below the typical range for Office & Computing Equipment contracts — a smaller, more accessible award. Based on 8,857 valued Office & Computing Equipment tenders in our corpus.

The brief

14 Months Citrix Environment Support Essential includes: • 300 XenMobile Suite, 1 x Citrix Netscaler, 1 x Citrix Netscaler AAA, 300 x Citrix XenApp & Xendesktop • Unlimited telephone help desk/senior consultants to support each incident • Unlimited remote access / dial in diagnostic • Escalation through to Citrix via supplier held support contracts. • Mon-Fri 09:00am to 17:30pm • Duration 21.01.2020 - 31.03.2021

Key requirements

What the supplier must deliver

01

14 Months Citrix Environment Support Essential includes

14 Months Citrix Environment Support Essential includes:.

02

• Unlimited telephone help desk/senior consultants

• Unlimited telephone help desk/senior consultants to support each incident.

03

• Escalation through to Citrix via supplier

• Escalation through to Citrix via supplier held support contracts.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
99c5f1bb-71b9-4621-b916-835cc8e2a7ad
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
TNA279
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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