RFP QuestBeta
Awarded · ResultStage · contract

Isle of Wight Council

Support and Maintenance for Swift / ICS (November 2023)

IT ServicesCPV 72000000
Value£51k
Awarded30 Oct 2023
Published6 Nov 2023
RegionSouth East
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£51ktotal contract value
median £120k
this tender£0£3.5m

This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.

The brief

Support and maintenance is required to to run the Swift / ICS application for Children Services social care recording application. (For information, the current Oracle licenses are already in place until 30/04/2024).

Provision of support and maintenance of the integrated children's services case management system at the Isle of Wight Council.

Duration from 01 November 2023 - 30 April 2024.

An agreement was made in December 2017 to return the hosting of the ICS system from Hampshire County Council to the Isle of Wight Council.

ICS hosting was originally transferred to Hampshire County Council after the establishment of a strategic partnership between organisations including the provision of senior management for Isle of Wight children's services.

This took place in 2012.

In the intervening period the ICS/SWIFT product set was sold by Northgate to OLM.

A parallel procurement process has been undertaken with Hampshire County Council for a replacement ICS System.

The Isle of Wight Council is required to be implementing the same new social care system in line with Hampshire County Council's programme timelines and these have been delayed extensively due to the COVID-19 pandemic.

The Support and Maintenance contract of the integrated children's services case management system is required to remain directly with the incumbent supplier whilst the implementation and system transition is undertaken.

The Council has had to extend a number of times due to delays with the project for the replacement system.

The Isle of Wight Council has observed a 10-day standstill period which ended at midnight on 30 October 2023 and the contract began on 01 November 2023, until 30 April 2024.

Key requirements

What the supplier must deliver

01

Support and maintenance is required to

Support and maintenance is required to to run the Swift / ICS application for Children Services social care recording application. (For information, the current Oracle licenses are already in place until 30/04/2024).

02

Provision of support and maintenance of

Provision of support and maintenance of the integrated children's services case management system at the Isle of Wight Council.

03

The Isle of Wight Council is required

The Isle of Wight Council is required to be implementing the same new social care system in line with Hampshire County Council's programme timelines and these have been delayed extensively due to the COVID-19 pandemic.

04

The Support and Maintenance contract of

The Support and Maintenance contract of the integrated children's services case management system is required to remain directly with the incumbent supplier whilst the implementation and system transition is undertaken.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Source & provenance
OCID
9fee91f5-a794-4266-b234-7561909866c2
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IOW001-DN695691-28626020
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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