RFP QuestBeta
Awarded · ResultStage · contract

Yorkshire and Humber Police Procurement (Y&HPP)

Request for a quotation for Domestic Abuse service specialists to be located in the Humberside Police Control Room Hub

Government ServicesCPV 75000000 75200000 75240000 75241000 85000000
Value£47k
Awarded22 Jul 2018
Published2 Nov 2018
RegionYorkshire and the Humber
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£47ktotal contract value
median £400k
this tender£0£22.3m

This sits below the typical range for Government & Public Administration contracts — a smaller, more accessible award. Based on 5,438 valued Government & Public Administration tenders in our corpus.

The brief

Humberside Police receives in excess of 22,000 reports of domestic abuse across the force area each year.

These can vary both in their immediacy, from incidents in progress to historical reporting; and in their risk level.

To ensure an appropriate response to each report, call takers will collect as much information from the caller as possible.

This, alongside checks on police databases regarding any previous reports or intelligence on the individuals involved will inform the grading of the response.

Humberside Police policy regarding domestic abuse incidents is that all reports will be visited by a police officer.

The time frame regarding the visit will vary depending on the risk level.

The police officer(s) attending the incidents will complete a domestic abuse form including a DASH (Domestic Abuse, Stalking and Harassment and Honour Based Abuse) risk assessment.

Officers and call takers will offer advice regarding safety planning for the victims, but it is acknowledged that an enhanced service would be offered by a domestic abuse specialist speaking to the victim.

Domestic abuse specialist services across Humberside offer support and advice for domestic abuse victims, but generally work Monday to Friday during office hours.

Apart from national phone lines, victims are not able to speak to a domestic abuse specialist out of hours and there is no local support.

By having the specialist within the Hub, victims can be offered direct access to such support at a time when it is safe to do so.

The benefit to the victim is to provide safety advice for themselves and their children and an onward referral to partner agencies, which removes the onus of the victim doing this themselves.

Not only will this early engagement enhance the protection for the victim but also give a greater chance of the victim continuing to support the prosecution through the Criminal Justice System.

Key requirements

What the supplier must deliver

01

To ensure an appropriate response to each

To ensure an appropriate response to each report, call takers will collect as much information from the caller as possible.

02

Domestic abuse specialist services across Humberside offer

Domestic abuse specialist services across Humberside offer support and advice for domestic abuse victims, but generally work Monday to Friday during office hours.

03

Apart from national phone lines, victims are

Apart from national phone lines, victims are not able to speak to a domestic abuse specialist out of hours and there is no local support.

04

By having the specialist within the Hub

By having the specialist within the Hub, victims can be offered direct access to such support at a time when it is safe to do so.

05

The benefit to the victim is

The benefit to the victim is to provide safety advice for themselves and their children and an onward referral to partner agencies, which removes the onus of the victim doing this themselves.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
b68aba3b-2340-45d9-ade7-2a71bc2547d5
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
20181102120058-36335
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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