Department for Work and Pensions
Digital Health & Disability - Access to Work
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
Access to Work (ATW) is a grant designed to help people with disabilities or health conditions start or stay in work.
It can pay for things like support workers or traveling to work.
The ATW grant receives just under 40,000 applications a year and pays out around £110 million to fund support annually.
ATW is a two-stage process with an online application and separate online claim service however the processing of the applications and claims is still highly clerical.
A legacy system provides case management functionality which needs to be replaced.
There are a number of significant pain points for Users throughout the ATW service.
The department, via a large change programme, has committed to transforming the end-to-end ATW service to ensure it is as digital, accessible, usable and efficient as possible.
The ATW service can be broadly grouped into the following areas: - Expand and iterate the new online Claim journey - Improvements to the existing online Application - Building out case management functionality to replace legacy systems DWP also needs to ensure the supplier can continue to run and maintain these services.
What the supplier must deliver
It can pay for things like support
It can pay for things like support workers or traveling to work.
The ATW grant receives just under 40,000
The ATW grant receives just under 40,000 applications a year and pays out around £110 million to fund support annually.
A legacy system provides case management functionality
A legacy system provides case management functionality which needs to be replaced.
The department, via a large change programme
The department, via a large change programme, has committed to transforming the end-to-end ATW service to ensure it is as digital, accessible, usable and efficient as possible.
DWP also needs to ensure the supplier
DWP also needs to ensure the supplier can continue to run and maintain these services.
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- OCID
- d2dbff8b-2345-452c-93d1-b2280afb1c0e
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- tender_385367/1323725
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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